Frequently Asked Questions
Is by far our the most frequently asked question and the answer is simple.
XLube is entirely free of sugars, dispersing agents and other similar additives. Some lube powders sold over the counter use up to 75% sugars as dispersing agent and accelerator, others add an array of fillers and preservatives.
What does that mean in practise? XLube does not become sticky and does not leave a film on your skin, stain your furniture, rod your rubbers and leathers. It easily wipes away with a dry cloth and is washed out with water using a regular cycle – no salts are needed. It also means, that XLube does not go off as sugar loaded lube gels quickly do without added preservatives. Sugarfree XLube does not need any cocktail of preservative such as a combination of parabens.
XLube is completely neutral to skin and taste – therefore XLube is certified as non-cytotoxic (ISO10993-5). For those of you who are interested in how we became aware of these issue, here is a link to an abstract of a decisive study into over-the-counter lubricants inspiring the very creation of XLube: LubesDezzuttiAbstract
XLube powder is designed for anyone to enhance sexual pleasure.
Store XLube powder bottle in a clean, dry place, away from heat, to maintain its quality before and after opening a bottle.
Mixing XLube is easy.
Very important: We recommend boiling tap water before use. Boiling will thoroughly disinfect the water and also remove any chlorine. Important: Let the water cool down to around 40°C (body temperature) before using it. Alternatively, you can use bottled water, which is chlorine-free and meets higher quality standards. If you mix it in a bottle just follow our animation video or the step-by-step guide on the bottle or leaflet attached.
If you prefer a bowl, fill it with warm water, use any kitchen tool like a fork or similar to slowly stir in the powder. Stir a few times until dissolved. Wait 20-30 minutes before using. For the best results, let it fully develop its properties after 1 hour.
Don’t use a blender or mechanical mixer, as it can turn the Gel back into water.
Yes, you can. The quality of tap water varies greatly from country to country and is often chlorinated. We therefore recommend you boil water before use, which not only disinfects the water properly, but also gets rid of any free chloride. Also if you let the water cool to about 40-50 degrees X Lube powder will dissolve even faster. Alternatively use bottled water. This way you can be sure it’s free of chloride.
Why is this important? Frankly, X Lube doesn’t like chloride. It turns it back to water. Which is great if you need to get rid of any residues from your bowl or bottle, etc. Just add a small amount of household bleach, let it do its work and in minutes you can rinse it clean.
In the unlikely event that this is happening, just shake or stir the XLube Gel a couple of times more. In our experience, that solves the issue beautifully given a bit of extra time. What causes it is simply that the powder is lighter than water and floats to the top before being thoroughly absorbed. If you mix XLube in a bottle, it is also a good idea to lay the bottle horizontally between shaking.
Surely. Sports bottles come in all shapes and sizes. They are available from any fitness, bicycle or department store. 600 ml bottles are a good choice, because they leave enough room to shake’n mix the XLube powder evenly and quickly.
We recommend soft edged bottles with a silicon valve to cut off any unintended leakage from the bottle. Our favorite is the Nike sport bottle for its asymmetric design and its 100% leak proof valve. This is very practical in play when only one hand is available or simply to prevent unwanted spills on bed sheets or during transport.
Filling and cleaning such bottles is made easy by their large neck openings. These allow for rapid adding of XLube powder to the water content – leaving no mess.
A leak proof valve is a piece of silicone membrane placed in the lid to prevent any liquid from running out by accident. Typically you find such valves on sport drinks bottles (like Lucozade Sport), on shower gels or even ketchup bottles.
These valves help to cut off the flow cleanly after dispensing and keeping XLube in the bottle, should it topple over.
Using a blender or a mechanical mixer is the harshest way to mix XLube. A blender and a mixer with its high speed blades chops your valuable long chained XLube Gel into small pieces turning it into water – the opposite of what you want to achieve.
If you insist on using a blender, make sure that you use its pulse function only once or twice at the very beginning of the mixing process. We generally recommend mixing XLube in a bottle or bowl as shown in our videos – you end up with a better lube and you have less to clean up.
Out of sunlight, in an air-tight container (bottle, Tupperware etc.) and ideally a cool place like a fridge no longer than 14 days.
Absolutely. You can use it safely with condoms, fisting gloves, neoprene and your expensive leather and rubber gear.
Nope. You don’t need to worry about your furniture, floor, clothes, towels and bed sheets. XLube is easy to remove with a bit of water or in a washing machine. Easy mix & easy clean!
1 bottle of XLube allows you to make 20 liters of lube and more.
It has no smell and taste. XLube is free of any odor. We strive to develop a product that feels very natural and could satisfy everyone.
Our XLube fan-stickers are such a joy and all the people on them are the most genuine, dedicated users of XLube — they are just wonderful and their number is growing with each month. Each bottle that leaves the Xtory has one fan-sticker attached. Once the tamper proof seal is completely removed, our mixing suggestions come lose and you will discover your fan-sticker.
Yes, we do ship internationally. The shipping fee may vary depending on your location.
We ship from Germany with DHL and DHL-Express as our trusted partner for many years. International logistics and developments can be challenging, we provide a tracking link to DHL and support you in the unlikely event of a delay or lost consignment.
We are expanding our shipping coverage all the time. If your destination is not yet available, please let us know and we will add it to our list.
You can track your order at our tracking page.
Always check our tracking page first.
DHL Express:
You will find at anytime your tracking information and customisable delivery options on the DHL Express Website.
DHL Warenpost:
Should you find your parcel delayed, please note that international shipping can be a bit unpredictable. If you don't receive your order within a reasonable time, please contact us. We eager to investigate any issues with you.
Find below a reasonable guideline for delayed deliveries, before taking action:
Europe: 14 working days
North America: 30 working days
South America, Pacific Region: 30 working days
To ensure your privacy, we ship all orders in plain, nondescript brown delivery cartons. You'll never see the XLube name anywhere on the label or package.
Please write us an e-mail at: xlube@xlube.com
We provide service in English and German languages.